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General & FAQs
A collection of answers to common doubts and questions regarding technical, commercial and legal issues. This section is costantly always updated to provide a quick solution to the most frequent problems.
Here at Pluribus One we think that some of the best lessons are learned from the past mistakes. As we try to turn errors of the past in the wisdom of the future we would also like to share with you how we keep track of bugs in our software, how we classify and solve them.
This guide aims at helping you facing and solving some of the most common problems for your Pluribus One WAS® installation. Please keep in mind you are not alone! If you can't find a solution for your problem within this article or in other pages of this knowledge base please do not hesitate in contacting us! You can easily submit a support ticket by using our ticket form creation at the following link: https://support.pluribus-one.it/en/ticket .
We wrote an article about how we manage bug and technical issues here at Pluribus One, check it out: Bug Tracking & Classification .